Parlem Telecom is a Catalan telecommunications provider offering mobile, fibre optic, television, and internet services to both businesses and individuals. With a strong focus on customer service, the company has experienced rapid growth, managing a high volume of transactions and financial operations.
To maintain operational efficiency, Parlem needed a solution that could automate and streamline its financial processes without sacrificing flexibility. Embat provided exactly that, with Víctor Tejada, head of integrations at Parlem, playing a key role in driving the company’s financial digitalisation.
Manual processes were slowing operations and placing a significant burden on Parlem’s finance team.
With more than 18 banks and 55 financial products, reconciliation was a time-consuming, error-prone process.
A high volume of small invoices required a structured and automated approach to collections.
Real-time data synchronisation with their ERP was critical for financial reporting and decision-making.
Beyond automation, Parlem needed a partner that understood its business and could adapt the solution to its specific requirements.
With 70% of postings managed through accounting rules, Parlem’s financial operations became more structured and efficient, reducing manual intervention.
Integration with Oracle NetSuite eliminated manual reconciliation, ensuring accuracy and efficiency.
Working closely with Parlem, Embat developed a solution tailored to the company’s operational needs, improving collections and cash flow management.
Full ERP integration enabled centralised financial control, ensuring real-time data for better decision-making.
Parlem’s finance team worked directly with Embat’s sales, implementation, customer success, and product teams to refine the solution, ensuring it aligned perfectly with the company’s needs. The ongoing partnership has been key to the project's success.
Thanks to its collaboration with Embat, Parlem has enhanced its financial management by combining technology with human expertise.
Automation and integration with its Oracle NetSuite ERP have streamlined processes, while close collaboration with treasury and finance professionals has brought valuable insight, expertise, and confidence to decision-making.