How Parlem has digitised its accounting and automated bank reconciliation with Embat, integrating it with Oracle NetSuite

A conversation with:
Victor Tejada
Head of Integrations at Parlem
Parlem, a technology-driven telecommunications provider, faced the challenge of digitising its finance team and optimising its accounting and bank reconciliation processes. Managing a high volume of transactions across multiple financial products, the company required a solution that could integrate seamlessly with its Oracle NetSuite ERP while automating key financial workflows.
Headquarters
Barcelona
Sector
Telecommunications & technology
Employees
100-200
ERP
Oracle NetSuite
Before Embat
  • Manual transaction postings, creating a significant operational burden for the finance team.
  • Complex bank reconciliations due to multiple banking relationships and financial products.
  • High volume of small invoice collections, increasing the need for automation.
  • Lack of integration with Oracle NetSuite, complicating financial data consolidation.
With Embat
  • 100% automated bank reconciliation, eliminating errors and accelerating month-end close.
  • 85% of accounting entries automated, reducing workload and improving efficiency.
  • 70% of postings are managed through accounting rules, ensuring consistency in financial records.
  • Seamless integration with Oracle NetSuite, ensuring real-time data synchronisation.
  • Efficient management of over 18 banks and 55 financial products, improving liquidity control and cash flow management.

The customer

Parlem Telecom is a Catalan telecommunications provider offering mobile, fibre optic, television, and internet services to both businesses and individuals. With a strong focus on customer service, the company has experienced rapid growth, managing a high volume of transactions and financial operations.

To maintain operational efficiency, Parlem needed a solution that could automate and streamline its financial processes without sacrificing flexibility. Embat provided exactly that, with Víctor Tejada, head of integrations at Parlem, playing a key role in driving the company’s financial digitalisation.

"Embat has been a key player in optimising our financial integrations at Parlem. Their platform has enabled us to automate processes, enhance treasury visibility, and improve efficiency in our daily operations. The interface is intuitive, the technical support is always available, and the tool's flexibility perfectly adapts to our needs. Without a doubt, Embat is an essential solution for any company looking to optimise its financial management."

The challenge

1. Automating accounting in a complex financial environment

Manual processes were slowing operations and placing a significant burden on Parlem’s finance team.

2. Optimising bank reconciliation across multiple banks and financial products

With more than 18 banks and 55 financial products, reconciliation was a time-consuming, error-prone process.

3. Enhancing direct debit and collections management

A high volume of small invoices required a structured and automated approach to collections.

4. Seamlessly integrating financial operations with Oracle NetSuite

Real-time data synchronisation with their ERP was critical for financial reporting and decision-making.

5. Ensuring a human-centric approach to financial digitalisation

Beyond automation, Parlem needed a partner that understood its business and could adapt the solution to its specific requirements.

The solution

Automated accounting and rule-based postings

With 70% of postings managed through accounting rules, Parlem’s financial operations became more structured and efficient, reducing manual intervention.

100% automated bank reconciliation

Integration with Oracle NetSuite eliminated manual reconciliation, ensuring accuracy and efficiency.

Optimised collections and direct debit management

Working closely with Parlem, Embat developed a solution tailored to the company’s operational needs, improving collections and cash flow management.

Seamless Oracle NetSuite integration

Full ERP integration enabled centralised financial control, ensuring real-time data for better decision-making.

Close collaboration with a human-focused approach

Parlem’s finance team worked directly with Embat’s sales, implementation, customer success, and product teams to refine the solution, ensuring it aligned perfectly with the company’s needs. The ongoing partnership has been key to the project's success.

The impact

  • Operational efficiency with over 45.000 postings automatically managed in 2024.
  • 85% of accounting processes automated, allowing the finance team to focus on strategic tasks.
  • 70% of postings managed through accounting rules, ensuring consistency and reducing errors.
  • Structured management of 18+ banks and 55 financial products, improving cash flow visibility.
  • A strategic, technology-driven finance team, supported by a tailored solution and an ongoing partnership with Embat.

Thanks to its collaboration with Embat, Parlem has enhanced its financial management by combining technology with human expertise.

Automation and integration with its Oracle NetSuite ERP have streamlined processes, while close collaboration with treasury and finance professionals has brought valuable insight, expertise, and confidence to decision-making.

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